Shipping policy

Shipping Policy for RTW BY TERE

Thank you for shopping with RTW BY TERE! We are committed to providing you with a seamless shopping experience and ensuring your order arrives promptly and safely. Please review our shipping policy below:

Shipping Options & Rates
We offer various shipping methods to accommodate your needs:

1. Standard Shipping
   - Delivery Time: 3-7 business days
   

2. Expedited Shipping
   - Delivery Time: 1-3 business days

3. International Shipping
   - Delivery Time: Varies by destination (typically 7-21 business days)

Shipping rates are calculated at checkout and may vary based on the destination and shipping method selected.

Order Processing Time
All orders typically process within 1-3 business days. Please note that processing times may take longer during peak seasons, major holidays, or promotional events. You will receive a confirmation email once your order has shipped, along with tracking information.

Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package's status on our shipping partner’s website.

Shipping Restrictions
- We currently do not ship to P.O. Boxes or military addresses (APO/FPO).
- International customers may incur customs fees or import duties. These charges are the responsibility of the customer.

Lost or Stolen Packages
RTW BY TERE is not liable for any lost, stolen, or damaged packages once they have been marked as "Delivered" by the shipping carrier. If your package is lost or stolen, please contact the shipping carrier directly to file a claim.

Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact us at:

Thank you for choosing RTW BY TERE. We appreciate your business!